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  1. Home
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  4. SMS Disclosure Policy

SMS Disclosure Policy

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SMS Disclosure Policy

SMS Disclosure Policy

 This SMS Disclosure Policy explains how Lab Equipment Depot collects, uses, and manages your mobile information when you opt in to receive SMS text messages from us. By subscribing to our text message service, you acknowledge and agree to the terms described below and in our Privacy & Security Policy.
 
  1. Consent to Receive SMS Messages
    By voluntarily entering your mobile number and checking the opt-in box, you consent to receive transactional and customer service text messages from Lab Equipment Depot, including:
    • Order updates;
    • Shipping notifications and delivery alerts;
    • Account alerts;
    • Product announcements or restock alerts;
    • Responses to inquiries, support messages.

      Consent is not a condition of purchase. You may shop with us without subscribing to our SMS program.
  2. Message Frequency
    You will receive messages based on your interactions with our store. Message frequency may vary. 
    We strive to limit messages to a reasonable volume and only send texts that are relevant and timely.

  3. Message & Data Rates
    Standard message and data rates may apply based on your mobile service provider and plan.

  4. Opt-Out Instructions
    To stop receiving SMS messages, reply STOP to any message. You will receive a confirmation text, and no further messages will be sent unless you opt in again.

  5. Help Instructions
    If you experience issues or need assistance, reply HELP to any message or contact us directly at:
    • Email: info@LabEquipmentDepot.com
    • Phone: +1 (838) 222-2032

  6. Data Collection & Usage
    We collect and use your phone number and messaging interaction data solely to manage your subscription and deliver relevant content. Your information is never sold or shared with unaffiliated third parties for their marketing purposes.

    For more details, please review our full Privacy & Security Policy.

  7. Eligibility
    Our SMS program is intended for U.S. residents aged 18 and older. By opting in, you represent that you are the account holder or have the account holder’s permission to enroll.

  8. Policy Updates
    We may update this SMS Disclosure Policy at any time. Updates will be posted on our website, and your continued use of the SMS service constitutes acceptance of those changes.
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    Phone:
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    Email:
    info@LabEquipmentDepot.com
    Address:
    234 Commerce St,
    PO Box 117,
    Hinesburg, VT 05461
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    No parcels (UPS, FedEx, etc.) are accepted.
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